Telecommunication software
Whom we serve
clickandfound is an accomplished telecom development company that builds tailored software solutions for internet, landline and media service providers, broadcasting companies, mobile and satellite network operators, to help them maintain their business and networks, expand service coverage, and enhance customer engagement.
ISVs
Mobile carriers
Landline service providers
ISPs
VoIP service providers
Broadcasting companies
Operations support systems (OSS)
We develop suites of back-office applications aimed at supporting telecom services, maintaining the operability of physical equipment and logical assets, and ensuring prompt resolution of occurring network disruptions.
Telecom inventory software
Our team can design an intuitive platform for supervising the lifecycle of physical and logical network assets and tracking their exact locations. This solution will aid in monitoring equipment statuses, evaluating the technical capacity of the operations center and remote sites, and gaining insights into equipment usage rates and the efficiency of procurement strategies.
Telecom SLA monitoring software
clickandfound builds dedicated applications for maintaining telecom agency service scope and individual technical and operational parameters. Our applications will help you align your service with SLAs and their underpinning agreements, monitor its fulfilment, and automatically alert to bugs and glitches threatening to hinder SLA execution.
Telecom fault management software
To help you provide consistent service quality 24/7, we will develop a system to monitor your infrastructure end to end, including both physical and virtual assets, servers, and the network for potentially disruptive issues and bugs. Such an intelligent system will be able to accurately detect faults, promptly isolate them to prevent further impact, and run the root cause analysis, allowing support specialists to start repairing immediately.
Have a project in mind?
Discuss your vision with our telecom tech practitioners
Business support systems (BSS)
We build highly-functional software that helps streamline multiple business departments, automate labor-intensive and data-heavy processes, and promote enterprise-wide performance visibility.
Telecom CRM
clickandfound will build a centralized customer data hub to aid your marketing, sales, field and support teams in maintaining a better connection with your customer base. With our experience of deploying Salesforce and SAP Customer Experience platforms, we will align out-of-the-box features with your service provision specifics and enhance them with custom functionality for managing contracts, subscriptions, user access rights, and partner relationships.
Telecom analytics software
We develop robust BI suites for telecom companies, powered by big data and AI, to yield insights into business performance and support informed decisions. Our custom BI solutions can deliver precise information on average revenue per user, sales rates, subscriber growth, and other key metrics, as well as accurately predict customer churn rate and fraud risks.
Telecom billing software
Our custom solution will help you centralize and efficiently manage payments, streamline recurring subscriptions, and improve financial accountability. clickandfound’s team will tailor the software to your service type, subscription business model, and tax requirements, integrate it with multiple payment gateways, and ensure its compliance with ISO 27001:2013 and PCI-DSS standards.
Telecom customer portals
Our developers will build a device-agnostic point of contact between you and your customers. Equipped with a self-help knowledge base and a community forum, this web portal will significantly reduce your support team’s workload, while new account management capabilities will allow customers to take full control over their purchased products and services, subscriptions, and billing.
Related services
CRM implementation
clickandfound carries out all stages of CRM implementation, from consulting and strategy outline to system onboarding and user training.
Web portals
We deliver robust and scalable web portals, platform-based or built from scratch, and customize them to accommodate your domain-specific needs.
Business intelligence
clickandfound designs and implements powerful BI tools aimed at leveraging accurate insights based on structured and unstructured enterprise data.
Cloud development
We build public, private and hybrid cloud solutions, migrate on-premises solutions to the cloud, and integrate cloud apps into legacy systems.
Managed IT services
clickandfound offers to take over management of enterprise IT infrastructures to oversee security, support, service continuity, and other critical aspects.
Value-added services, digitized
Choose to diversify your core service range and capitalize on additional digital services. We lend our multidisciplinary expertise to assist you with building your VAS, including its prototyping, integration with your ecosystem, and on-demand configuration and support.
- Mobile commerce
- Live streaming
- Online games
- Instant messaging
clickandfound delivers end-to-end telecom development services — let’s discuss the needs of your project
Enterprise service bus
To orchestrate the interaction of your BSS and OSS solutions as well as VAS, clickandfound will implement a custom enterprise service bus middleware. Our custom ESB solution will integrate a broad range of your applications within a single infrastructure, set up high-speed, unhindered message exchange between the connected services, and provide for safe deployment and connection of new tools.
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Innovation-driven telecom software development
We will make your services stand out by powering your telecom ecosystem with advanced technologies.
We will take your operational workflows and data to the cloud, allowing your enterprise to optimize costs and strengthen data security while enhancing your software scalability and load resilience.
Our specialists will help you capitalize on artificial intelligence by embedding the technology for network optimization, predictive data analytics, and customer support automation
Through the distributed ledger technology, we will help improve the visibility of inventory and supply chain management, level up the payment and peer-to-peer money transfer security, and introduce infallible ID verification.
clickandfound’s experts will aid you in harnessing IoT to streamline internal inventory and maintenance processes as well as to stand out competitively with an innovative connectivity option.
Rank high on the telecom market with bespoke software by clickandfound
Beyond telecom software engineering
For over 15 years in the telecom tech domain, we have been accumulating all-round software development expertise. Choose clickandfound as your reliable service provider.
Technology consulting
clickandfound’s consultants will run an independent review of your technologies and solutions in use. Following this, we will propose feasible adjustments to your BS and OS systems, toolset and workflows, aimed at curbing excess spending, ramping up efficiency, and meeting your particular business goals.
Third-party integration
To extend or augment your telecom ecosystem without time-consuming custom development, our team will hand-pick appropriate off-the-shelf solutions and integrate them with your infrastructure. Our services cover API and ESB integrations with a wide range of operation- and business-layer tools. We also perform initial configurations to ensure new tools operate and communicate with the connected software as intended.
Quality assurance
Our specialists will test your digital environment to make it fully compliant with the industry’s operational and security requirements. Following a QA strategy, we will assess the functionality, performance, and security, as well as assure the quality of more specific aspects: connectivity protocols, third-party service integrations, and more.
Infrastructure management
Our maintenance team will help your telecom enterprise keep up with the quality requirements and ensure uninterrupted availability and faultless operation of your services. In line with the ISO FCAPS framework, we will monitor the network for faults, fix occurring disruptions, control system configurations, keep track of user statistics, and maintain the security of your network environment.
Case study
Odoo telecom technology consulting
Learn how clickandfound conducted a project discovery for a US telecom company and delivered a comprehensive onsite Odoo demonstration.
Case study
DevOps for LTE service provider
End-to-end automation of assembly, testing and delivery resulted in a productivity increase of 800% with the whole cycle taking up 30-60 minutes.
Case study
Network resource management system
clickandfound helped life:) automate its mobile network resource management with a high scalability web-based solution.
Case study
Centralized debt collection software
A telecom company turns to clickandfound with a request to develop debt collection software to automate processing subscribers’ debts and payments.
Blog
IoT in telecom: new business opportunities
Learn how telecom operators are emerging as industry-specific IoT connectivity providers and explore four real-life telco-facilitated IoT use cases.
Contact us
United Arab Emirates
+971 4 336 1794Sales enquiries